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When you think of what makes a professional do you ever consider the part that safety plays in completing the ideal profile? From Flying to Manufacturing, Special Forces to Construction and Electrical engineering, safety is a consideration that underpins any level of professionalism. In my view a key element in bringing this mindset to bear – and one that is shared across professional…
A combination of spurious skill claims and lack of proper training can be toxic and cause immense reputational damage. This is the sort of thing that keeps operations managers in businesses that employ service engineers awake at night. In an ideal world all service engineers would have Steve Jobs’s quote on quality of work in mind: “When you’re a carpenter making a beautiful chest of…