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How do we tell if we are doing as great a training job for our clients as we think we are? After all, It is not unknown for self-delusion and complacency to set in as one races from one job to the next. The results can destroy a reputation and the business with it. Perhaps the most obvious way of keeping a grip on reality is to insist on feedback in both the immediate context of a course and in...
I was asked the question the other day “ What do we get when we hire Tinson Training?”. It is the sort of question that makes you stop and think. It is probably something that we should all do a bit more often, whatever product or service we sell. My first thought, predictably, is the knowledge, expertise, and experience we bring to each task and our enthusiasm for transferring knowledge. We…